Collections & Denial Management Expert Lavette Brown is a dedicated and results-driven Client Manager and Revenue Cycle professional with over a decade of experience in medical collections, billing operations, denial management, and payer negotiations. 

With a strong foundation in both front-end patient access and back-end revenue operations, Lavette has consistently driven performance across hospitals, physician practices, and revenue recovery organizations. In addition to her leadership roles, Lavette has served as a consultant for medical practices and billing companies, offering expert guidance on optimizing collections, improving claim workflows, and implementing denial prevention strategies. Her consulting work has empowered healthcare organizations to streamline their revenue cycle, enhance compliance, and maximize reimbursement outcomes. 

Currently serving as a Collections Supervisor at Exact Billing Solutions, Lavette leads high-performing teams focused on improving A/R efficiency, reducing aging, and accelerating revenue. She is skilled at resolving complex claim issues, submitting successful appeals, and navigating payer guidelines with precision. Lavette’s experience spans across hospital systems, outpatient clinics, and third-party RCM firms, including Mednax and the University of Miami Hospital and Clinics. Her technical proficiency includes platforms such as Epic, CollaborateMD, KIPU, MedSuite, and GPMS, and she is deeply knowledgeable in HCFA 1500 and UB-04 billing, DME claims, and HIPAA compliance. 

She is known for her analytical mindset, hands-on leadership, and commitment to operational excellence, making her a trusted advisor and problem-solver in the healthcare billing space. Lavette holds an Occupational Associate Degree in Business Office Administration and continues to bring value to every team and client she supports.