By Marie Paul Turner

A radiology group I worked with last year was collecting on 94% of their claims. On paper, that looks strong. Their office manager was proud of it. Their physicians assumed billing was handled.

But when I sat down and ran a …

By Lavette Brown

Last year, a five-provider behavioral health practice came to us with what they thought was a coding problem. Their denial rate had climbed to 18%, and their office manager was spending 15 hours a week on appeals manually, with no …

By Donzalee Johnson Baker, Co-Founder & President of Revenue Recovery, CareSync RCM Billing Experts

I recently reviewed the financials for a multi-provider mental health treatment center that was convinced their biggest problem was new patient volume. …

By Bryttanee Thompson

A behavioral health group reached out to us after their third consecutive month of clean claim rate decline. They had dropped from 91% to 78%, and their billing team couldn’t explain why. They were using the same codes. The same …

Posted in June 18, 2025

Imagine walking into a fine restaurant, excited to enjoy a good meal, but once the bill arrives, it's as if it's written in a foreign language. Medical bills can often feel just as perplexing. Yet, unlike that restaurant …

Posted in June 12, 2025

The relief of unexpectedly dodging a roadblock that previously seemed unavoidable is undescribable. That's precisely the feeling many healthcare practices seek when they consider how best to manage their billing operations. …